Contact Us
Got a question about a bonus, spotted something that needs updating, or just want to share how a casino treated you? This page covers how to reach Top Online Casinos, what we can actually help with, and where to go for issues we don't handle directly, like account problems or gambling concerns.
How to reach us
The quickest way to contact Top Online Casinos is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods. When you write in, it helps to include the name of the casino you're asking about and, if relevant, a screenshot of any bonus terms or offer you're referencing — free spins promotions in particular often change quickly, so specifics let us check the current wording rather than guess.
What we can help with
- Corrections or updates to a casino review, rating, or listed bonus on the site
- Questions about how we assess and rank the free spins offers and welcome bonuses shown on israeldigitalcenter.org
- Feedback on your own experience with a casino we've covered, positive or negative
- General enquiries about how online casino bonuses, wagering requirements, or licensing typically work
- Reports of broken links, outdated offers, or anything that looks inaccurate
What we can't help with
We're an independent comparison site, not a casino operator, payment processor, or regulator. That means we can't access your casino account, process a withdrawal, resolve a dispute over a specific bet, or verify your identity on a gambling site. For any of those, you'll need to contact the casino's own customer support team directly, using the channels listed on their site.
If you're dealing with a billing issue, a login problem, or want to close an account, the casino operator — not Top Online Casinos — is the one who can act on it. Check the casino's help centre or the confirmation email you received when you signed up for the right contact route.
If gambling has stopped feeling fun
If you or someone you know is struggling to keep gambling under control, that's worth taking seriously and it's not something we can address through this contact form. Most licensed US casinos offer self-exclusion tools, deposit limits, and time-out periods directly in your account settings. National organizations such as the National Council on Problem Gambling (1-800-GAMBLER) also offer free, confidential support. Our responsible gambling page has more detail on setting limits and finding help.
Before you write in about a bonus or offer
A lot of the messages we get are about free spins and welcome bonus terms — wagering requirements, expiry dates, or which games count toward clearing an offer. Before contacting us, it's worth checking the casino's own terms and conditions page for that specific promotion, since terms can change without notice and the operator's page is always the final word. If something on our site doesn't match what you're seeing at the casino, let us know so we can look into it.
Other useful pages
If your question is about who we are and how we put this site together, our About Us page covers that. For the legal terms governing use of israeldigitalcenter.org, see our Terms and Conditions. And if you're specifically looking at options outside the standard licensed US market, we also cover non-GamStop casinos for a different audience.
Getting a useful response faster
A short, specific message gets answered faster than a general one. It helps to tell us:
- Which page or casino your message relates to
- What you noticed or want to ask about, in a sentence or two
- Any relevant screenshot or link, if you have one
We're a small editorial team, not a support desk for individual casino accounts, so we can't guarantee action on every message — but every genuine correction or piece of feedback does get read, and it does shape how we update our reviews and rankings over time.